A rugged, whitewater river flowing northward through deep canyons, the New River is among the oldest rivers on the continent. New River Gorge National River in West Virginia encompasses over 70,000 acres of land along the New River, is rich in cultural and natural history, and offers an abundance of scenic and recreational opportunities.
For potential clients needing additional information, call 303-969-7200 or Contact Us.
Already an IBC Client? See our Customer Site for additional information or call 1-888-367-1622 for customer support.
The Interior Business Center’s Payroll Operations Division is the Department of the Interior's Shared Service Provider of payroll operations, producing accurate and timely paychecks and providing other payroll-related services to DOI as well as other Federal agencies.
Process, edit, and correct payments to all client agencies Assist and train timekeepers
Process retroactive pay
Audit back pay
Audit, adjust, and certify leave records
Handle special pay situations
Issue Corrected W2’s
Image pay-related documents for digital storage and retrieval
Process pay-related debts for active employees
Provide appropriate due process and repayment options
Collect debts via payroll deductions or cash payments
Adjust wages and taxes to reflect repayments
Provide Reports on debt collection activities
Process External Debts
Accept legal process
Deduct child support, alimony, commercial garnishments, federal debt offsets, tax levies, bankruptcies, and government credit card
Notify employee of upcoming deduction
Provide payroll accounting Provide tax accounting
Process salary replacement payments
Provide payroll certification
Comply with Federal tax laws, withholding agreements, accounting methodology, and human resources regulations
Process all separations, including retirements, preliminary disabilities, and death-in-service Process military service deposits
Manage Thrift Savings Plan payroll records
Process health benefit enrollments
Help resolve health benefit discrepancies with carriers
Monitor customer satisfaction levels Maintain a quality management system geared towards conformance to requirements, customer objectives, and continual improvement.
Provide online user manuals and help systems
Partner with clients through user group forums and workshops
Offer on-site training programs
Assist and train timekeepers
Provide a tailored process for new client implementations