IBC employees provide exceptional quality business solutions and customer services to our clients so they may focus on achieving their missions.
To be the shared services provider of choice for the federal government.
The Customer Experience is built on IBC being a reliable and trusted long-term partner with our customers and stakeholders.
Focusing on the Employee Experience recognizes that our organizational successes cannot be achieved without the full support and engagement of a diverse and inclusive workforce.
Our focus on Modernization means continuous organizational and operational improvement, investing in resources that support innovation, expansion, and strategic growth across IBC, and being an influential leader in the federal shared services marketplace.
being proactive, responsive and responsible for our actions
providing accurate, courteous and timely service
creating a diverse workplace where everyone is treated with dignity and respect
consistently doing the right thing
responsibly planning and managing resources in our care