The IBC staff is available to assist customers with system-related issues and answer your questions regarding the services we provide.
Contact us if you are an IBC customer seeking accounting guidance.
Federal program managers can contact us with questions or general information inquiries related to upcoming or existing requirements.
Contact us if you need assistance finding an aircraft or pilot to fulfill your mission needs.
Contact us for more information if your Casual Pay question is not addressed on our online Casual Pay Guide.
Contact the IBC Charge Card Support Center if you have issues with your charge card or CitiManager.
Contact us with inquiries related to our COR services.
Contact us with your questions regarding drug and alcohol testing services.
If you have an issue or question related to Oracle Federal Financials or CLM, please contact the Customer Support Center.
For assistance with human resources services provided by IBC, please contact your servicing Human Resources Office representative. If you do not receive HR services from the IBC, you should contact your servicing human resources offices for HR questions and support. DOI Employees: Find your Servicing Human Resources Office.
If you have an issue or question related to Personnel & Payroll systems (FPPS and Quicktime) or DOI Talent, FedTalent, EODS, and WTTS, please contact the Customer Support Center.
For payroll inquiries, duplicate copies of your W-2, or Leave and Earnings Statement, please contact the Customer Support Center.
Contact the IBC PCS support staff and reach out to your Bureau or Agency PCS point of contact.
Contact us with your questions regarding personnel security.
Contact us if you have issues related to the Quarters Program or iQMIS.
Contact us for more information regarding our Process Automation services or to submit your requirements for a process automation project.
If you have an issue or question related to ConcurGov or E2 Solutions please contact the Customer Support Center and listen to the options.
Information on how to access the automated salary and employment verification service.
Please fill out the New Business Inquiries form and an IBC representative will be in touch. We look forward to discussing our service offerings and identifying how we can support your agency.