Charge Card Management

IBC serves as the operational arm of the DOI Integrated Charge Card Program.

Charge Card Services

  • Perform migration project planning and client transition to GSA SmartPay
  • Perform liaison duties with client agencies' business lines for Acquisition (Fleet and Procurement), Financial Management and Travel
  • Provide vendor task order coordination with GSA SmartPay vendors
  • Provide Agency/Organization Program Coordination (A/OPC) services
  • Develop and deliver training for all charge card types (Purchase, Travel, and Fleet)
  • Operate the Charge Card Support Center Help Desk

Other Related Charge Card Services

  • Prepare charge card user manuals
  • Track charge card delinquencies
  • Review bank reports
  • Process applications
  • Monitor charge card fraud, waste and abuse
  • Configuration of automated online review and approve process
  • Coordination/setup of Salary Offset program
  • Configuration and maintenance of transactional data mining tools
  • Track invoice file receipt
  • Report charge card activity to the Internal Revenue Service
  • Integrate with Financial systems

DOI-Interior Business Center Charge Card Support Team: IBC_Charge_Card_SupportCenter@ibc.doi.gov  

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