Our origins span about 30 years culminating in the 1999 merger of Bureau of Reclamation's Denver Administrative Service Center, U.S. Geological Survey's Washington Administrative Service Center and the Office of the Secretary's Interior Service Center.
The effort to consolidate these three centers into one began in early 1998 at the direction of John Berry, then DOI Assistant Secretary for Policy, Management and Budget. The purpose for the mergers was fourfold: 1) to provide a more unified approach to delivering services, 2) to improve administrative operations, 3) to reduce administrative costs through economies of scale, and 4) to expand the customer base by attracting other federal customers. Another advantage to the merger was the outstanding reputation each service center had for providing high-quality service to its customers. The merger of talent and resources put the organization in an enviable position with the federal government to provide unparalleled service to all customers-both within the DOI and without.
In 2012, Secretarial Order number 3322, "Restructuring and Renaming of the Department of the Interior National Business Center," adopted a streamlined focus on delivering a core set of complementary business services: human resources, acquisition, financial management, and indirect cost negotiation.
Currently, IBC is one of the several interagency shared service providers approved for operation by the Office of Management and Budget. We do this under a fee-for-service, full cost recovery business model.