Under the Office of Personnel Management's and the Office of Management and Budget's ePayroll and Human Resources Line of Business (HRLoB) initiatives, the Interior Business Center has been designated a Human Resources Federal Shared Service Center to the Department of the Interior and other federal agencies. As such, IBC provides high quality, comprehensive personnel and payroll solutions through the Federal Personnel and Payroll System (FPPS), comprehensive payroll operations services, an analytical and reporting tool (DataMart), and other related HR systems and services including Drug and Alcohol Testing.
The IBC Datamart is a data warehouse environment utilizing Oracle databases that provides online access through its core reporting tool, Hyperion Interactive Reporting (Hyperion), and other customized auxiliary applications. Populated with data from the Federal Personnel and Payroll System (FPPS) and other source systems, it serves as an enterprisewide reporting and application solution across functional areas for DOI and IBC clients governmentwide.
In an effort to stay at the cutting edge, we are replacing Hyperion with Oracle Business Intelligence Enterprise Edition (OBIEE) by summer 2017. Some of its features are interactive dashboards, ad hoc queries, notifications and alerts, enterprise reporting, strategy management, business process invocation, search and collaboration, and integrated systems management.
The Interior Business Center provides a full range of HR operational services including, Organization and Position Management, Staff Acquisition, Benefits Management, Employee Relations, Labor Management, Personnel Action Processing and Electronic Official Personnel Folder Maintenance, HR Systems Administration and Personnel Security and Homeland Security Presidential Directive 12 (HSPD-12) Processing. IBC prides itself on delivering an all-inclusive HR servicing model while providing clients with exceptional customer service and economic value through partnership in providing quality, effective, and efficient HR services critical to their mission.
In addition to basic personnel and payroll processing, IBC offers comprehensive integrated HR products and services through its Human Resources Management Suite (HRMS). The HRMS includes an integrated Learning Management and Performance Management System, referred to as the Talent Management System (TMS), an Entry on Duty System (EODS), a Workforce Transformation and Tracking System (WTTS) for federal employees, an Electronic Contractor Staffing System (eCstaffing), and Automated Staffing Systems. Along with FPPS, these systems provide seamless integration, eliminating data redundancy and increasing efficiencies in personnel processing.
The Interior Business Center provides a full range of operational payroll services, debt management, benefits administration, payroll accounting and client specific customer service. IBC takes a proactive approach to ensuring that employees are paid accurately and on time, initiating problem resolution and interacting with employees, timekeepers, supervisors and personnel offices sometimes even before the affected employee is aware that there is a problem. IBC works closely with clients to meet their individual needs, identify areas requiring payroll staff intervention and/or monitoring, and to provide continuous feedback and resolution of payroll and T&A issues. Customer questions and concerns are promptly and accurately addressed through a network of help desks, on-line help capability, training, user manuals and easily accessible IBC staff.
The Interior Business Center offers Quicktime, a web-based Time & Attendance Input System that can be customized for agency-unique requirements. Quicktime can be configured for employee T&A data entry or traditional timekeeper data entry. It features sign in/sign out capabilities, electronic leave and extra hours request, electronic certification and default schedules. Comprehensive on-line editing and immediate error correction capabilities allow for error free transmission of T&A data. Quicktime has extensive security controls with locally controlled assignment of roles and responsibilities. Also featured are reporting capabilities and audit trails.
The Interior Business Center offers Kronos® webTA, the premier commercially available time, attendance, and labor management system designed exclusively for the federal government. It offers capabilities that meet the many unique business requirements of federal agencies, and is designed to meet the needs of federal government employees. It also employs a parameter-driven development strategy that enables you to quickly adapt webTA to your agency's specific objectives and business process requirements. WebTA can be configured for employee T&A data entry or traditional timekeeper data entry and features sign in/sign out capabilities, electronic leave and extra hours request, electronic certification and default schedules. WebTA also features reporting capabilities and audit trails.
The Interior Business Center is responsible for the program management responsibilities of the Drug-Free Workplace Program for The Department of the Interior and all of its Bureaus (as outlined in 370 DM 792). The Interior Business Center staff is comprised of the Drug Program Manager and Drug Program Coordinators and Specialists who ensure compliance with Executive Order 12564 of September 15, 1986 and the Omnibus Transportation Employee Testing Act of 1991.The Drug & Alcohol Testing staff coordinate and facilitate all pre-employment, random, reasonable suspicion/cause, post-accident, return to duty, and follow-up testing.
Additionally, IBC provides support services to 60 other federal agencies in support of their Drug Free Workplace programs. IBC staff can assist their customers with random testing selection, scheduling, testing, applicant notification, training, and on-site collection services.