Contact our Offices

Trust Beneficiary Call Center

Staff at the Trust Beneficiary Call Center can provide IIM account updates, disbursement information, check the status of a request, explain quarterly benefits, and more.

Phone: (888) 678-6836
Email: tbccmail@btfa.gov
Address: 4400 Masthead NE, Albuquerque, New Mexico 87109
Hours: Monday to Friday - 7 am to 6 pm*,  Saturday - 8 am to noon (Mountain Time). 

* From July 15 to August 25, the call center will close one hour early (except on Saturdays).

The call center closes for the following holidays:

  • Martin Luther King, Jr. Birthday: 01/16/23
  • Presidents' Day: 02/20/23
  • Memorial Day: 05/29/23
  • Juneteenth National Independence Day: 06/19/23
  • Independence Day: 07/04/23
  • Labor Day: 09/04/23
  • Indigenous Peoples' Day: 10/09/23
  • Veterans Day: 11/10/23
  • Thanksgiving: 11/23/23
  • Christmas: 12/25/23
  • New Year's: 01/01/24

Learn more about the Trust Beneficiary Call Center.

Searching for local help?

Use this list to find out which BTFA office serves your Tribe.

Southern Plains, Eastern Oklahoma & Eastern

Great Plains & Midwest

Navajo & Southwest, Pacific & Western

Rocky Mountain, Alaska & Northwest

Administrative Offices 

Bureau of Trust Funds Administration  
P.O. Box 26928 
Albuquerque, NM  87125 
888-678-6836

Related Federal Offices

Federal Indian Minerals Offices
6251 College Blvd, Ste B
Farmington, NM 87402
800-238-2839

Indian Energy Service Center
13922 Denver West Parkway, Building 54, Suite 300
Lakewood, CO 80401
720-595-2034

Land Buy-Back Program for Tribal Nations
U.S. Department of the Interior
1849 C St NW, Mail Stop 3220                                                                               
Washington, DC 20240
888-678-6836

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