Deputy Chief Information Officer, Program Management Division Kenneth Klinner, Deputy Chief Information Officer, Program Management DivisionKenneth (Ken) Klinner serves the OCIO as Deputy Chief Information Officer, Program Management Division. He brings more than 25 years of experience directing and managing complex enterprise-level IT environments inside and outside of the federal workspace. His experience includes Program Management, Project Management, Enterprise Architecture, Data Center Consolidation, IT Security Operations, Disaster Recovery, IT Portfolio Management, Knowledge Management, Information Management, Continuous Improvement, Telecommunications, Customer Support, Network Engineering, and many other IT support services. He recently served as Acting Deputy Director of Service Delivery in the OCIO. Mr. Klinner entered federal service in 2009 serving as the Chief Knowledge Officer for the United States Army Europe Intelligence Community. During this assignment, he was responsible for the allocation and management of all resources associated with Intelligence Knowledge Management and collaboration. Mr. Klinner developed and established the Intelligence Knowledge Management vision, strategy, infrastructure and architecture, and integrated Intelligence information feeds into the Army Service Component Command operational picture. In 2014, Mr. Klinner was selected as the Center Information Technology Program Manager/Supervisor for the USGS Earth Resources Observations Systems (EROS) Data Center. During this time, he was responsible for EROS IT resources and the supporting infrastructure to include Center-wide Enterprise Architecture, Network services, End User Services, Customer Service, Cyber Security, Data Center Consolidation, Service Management, and the IT budget. Mr. Klinner holds an MBA with an emphasis in Global Technology Management and a BS in Information Technology. He is a certified Master Knowledge Management Professional and a Six-Sigma Green Belt.