About OHC

The Office of Human Capital (OHC) serves as a shared service and the Department’s premier human capital partner, leading strategic human resource planning and managing HR policy and operations across the Department. OHC provides the lifecycle of HR services to support the Department’s mission and ensure the recruitment, development, and retention of top talent. The Office of Human Capital is led by Deputy Chief Human Capital Officers (DCHCO) under two Directorates – OHC Policy and Programs and OHC Operations.

The DCHCOs report to the Deputy Assistant Secretary - Human Capital, Learning, and Safety; who reports to the Assistant Secretary - Policy, Management, and Budget. The DCHCOs are aided by two Chiefs of Staff, Division Directors, and Staff. The Office of Human Capital is composed of five divisions: 

OHC Policy and Programs Directorate (OHC-Policy): Provides enterprise-wide leadership and direction for human capital management by developing and issuing policies across all key HR functions. Led by the Deputy CHCO for Policy and Programs, it ensures alignment with organizational goals through strategic oversight of HR information systems, workforce planning, audits, analytics, talent management, executive resources, and workforce relations. OHC-Policy divisions include:

  • Strategic Initiatives Division
  • Strategic Talent Management Division
  • Executive Resources Division
  • Workforce Relations Division
  • Audit/Evaluations Policy Division
  • OHC Business Division

OHC Operations Directorate (OHC-Operations): Provides the full lifecycle of human resources operations for non-SES/SL/ST employees in a centralized model across the Agency. Services include onboarding, recruitment and staffing, classification, pay setting, personnel action processing, employee relations, performance management, benefits, retirement and offboarding. OHC-Operations divisions include:

  • Classification and Position Management Division 
  • Recruitment, Staffing and Placement Division
  • Employee / Labor Relations Division
  • Employee Benefits and Retirement Division
  • Quality Assurance & Processing Division
  • National Security and Public Safety Division 
  • HR Business Partner Division (Bureau Point of Contact)
     

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