OFAS Surveys

Welcome to the Office of Facilities and Administrative Services (OFAS) Customer Satisfaction Survey site. OFAS has established this site to document and communicate its multi-year customer survey strategy. OFAS Surveys are used either to seek employee interest on a particular initiative, or to establish a baseline customer satisfaction rating for OFAS managed programs and/or services; and surveys are distributed based on the target audience.

We encourage you to visit this site often, as we will update our surveys and action plans so you can monitor our progress. Also, when you receive an OFAS survey, know that we are VERY interested in hearing from you and the time you take to complete each survey will hep us to improve our programs and services, ultimately enabling us to serve you better.

FY 2016 Surveys

October-DecemberStatusSurvey ResultsActions Plans
Moving Services Customer SurveyClosedResults 
January - MarchStatusSurvey ResultsAction Plans
VendingOpen  
April - June   
Health and Wellness Outreach Events Customer Satisfaction SurveyClosedResultsAction Plan
Safety, Health, and Enviromental Services Customer Satisfaction SurveyClosedResultsAction Plan
July - September   

Completed Surveys (FY 2015)

January - MarchStatusSurvey ResultsAction Plans
Facilities ManagementClosedResultsAction Plan
April - June   
July - September   

Completed Surveys (FY 2014)

October - DecemberStatusSurvey ResultsAction Plans
Office of the Secretary Personal Property ManagementClosedResultsAction Plan
Health UnitClosedResultsAction Plan
January - March   
Recycling & CompostingClosedResults 
Department of the Interior Library ServiceClosedResultsN/A
Electric Vehicle Charging StationsClosedResults 
April - June   
Conference & Special EventsClosedResultsAction Plan
July - September   
Creative Communication ServicesClosed ResultsAction Plan
BioMetric Health Screening EventClosedResultsN/A

Resources:

OFAS Survey Program Standard Operating Procedures (SOP)


 

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