Cleaning and Custodial Services for the Stewart Lee Udall Building

Custodial services at the Stewart Lee Udall Department of the Interior Building are provided under the terms of a “green” contract. The first of its kind in any federal facility, the contract requires the use of only the most environmentally-friendly products, chemicals, and methods. Overall, the results of this “green” contract include a marked improvement in indoor air quality and a significant reduction in waste generated as a result of custodial activities. The contractor is a NISH-affiliated firm that employs disabled workers.

Most services related to the cleaning of offices (e.g., vacuuming, emptying trash, dusting, etc.) are provided by the custodial contractor during normal business hours. Much of the work in public spaces (e.g., the cleaning of restrooms, sweeping and refinishing of corridor floors, the cleaning of garages, etc.) is accomplished during the evening hours between 5:00pm and 10:00pm.

The following is an overview of many of the services provided by the custodial contractor and the frequency for each service. The services provided the custodial contractor are part of the basic services included as part of the rent paid for use of the space.

Daily Services

The following daily services are provided by the custodial contractor:

  • Executive space cleaning, which includes dusting of all horizontal surfaces, cleaning glass desk tops, spot vacuuming or sweeping of carpeted areas where there is obvious dirt or debris, and spot cleaning carpet areas to remove stains
  • Thorough cleaning of all public and private restrooms and restocking paper products
  • Emptying of waste containers in all public restrooms, elevator lobbies, and kitchenettes
  • Policing of all outdoor grounds and all building garage ramps
  • Maintaining the floors in all corridor areas
  • Thorough cleaning of kitchenettes
  • Machine scrub, damp mop and buff of main corridor on Basement level as well as 1st, 2nd, and 6th floors

Communal areas are cleaned and sanitized in the mornings and afternoons of each weekday, including:

  • Kitchenettes
  • Elevators
  • Both entrances (doors, turnstiles, etc.)
  • Public restrooms
  • Water fountains
  • Cafeteria area

The Child Care Center is cleaned and sanitized each evening after it closes.

 

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BI-Weekly Services

The following bi-weekly services are provided by the custodial contractor:

  • Thorough cleaning of all offices, including a thorough dusting on all horizontal and vertical surfaces
  • Cleaning of wood paneling
  • Sweeping or vacuuming bare floors
  • Vacuuming all carpeting
  • Cleaning glass in doors and on desk tops
  • Dusting partitions, pictures, and bookcases
  • Cleaning washbasins and mirrors and supplying paper towels
  • Replacing the liner in each waste receptacle

Weekly Services

The following weekly services are provided by the custodial contractor:

Trash Schedule

All trash is removed weekly from offices that custodial workers can access.

Day Location
Monday Corridor 1 and 2
Tuesday Corridor 3
Wednesday Corridor 4
Thursday Corridor 5 and 6
Friday Recycling on all corridor

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Monthly Services

The following monthly services are provided by the custodial contractor:

  • Damp mopping and spray buffing of resilient flooring
  • Thorough dusting of all vertical surfaces (up to a height of 70”) and all horizontal surfaces under or beneath furnishings (e.g., knee wells in desks)
  • Cleaning of stairways
  • Machine scrubbing of restrooms

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Quarterly Services

The following quarterly services are provided by the custodial contractor:

  • Polishing kick plates, push plates, push bars, doorknobs, and other metal surfaces
  • Machine scrub and sealing of terrazzo flooring in food service area

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Semi-Annual Services

The following semi-annual services are provided by the custodial contractor:

  • Dusting or vacuuming of venetian blinds in offices
  • Machine scrub of all garages

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Annual Services

The following annual services are provided by the custodial contractor:

  • Cleaning building windows (interior and exterior)
  • Thorough cleaning of venetian blinds
  • Cleaning all glass areas in the vestibule and exterior doors at the C and E Street entrances
  • Cleaning and refinishing all wood and cork flooring, stripping resilient floors, and high cleaning (e.g., all surfaces and objects located higher than 70” above floor level)

 

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Office Cleaning Schedule

Offices are cleaned and sanitized on a weekly schedule shown below. Chimes does not enter locked offices for regular weekly cleaning.

  • Monday - Corridors 1 &2
  • Tuesday - Corridor 3
  • Wednesday - Corridor 4
  • Thursday - Corridor 5
  • Friday - Corridor 6
     

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Services Provided as Needed or as Requested

The custodial contractor provides the following services on an as needed or as requested basis:

  • Stripping, resealing, and refinishing of corridor floors
  • Placing large carts in the hallway near the requestor’s office for the purpose of collecting trash or materials to be recycled
  • Special cleaning in vacant offices
  • Providing routine services on an unscheduled basis to maintain good condition of occupant workspace
  • Special carpet cleaning. This service is provided during the evening hours and must be scheduled in advance. The occupants are responsible for the removal of furnishings and returning them after the work is completed.

 

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Miscellaneous Services

 

The following miscellaneous services are provided in conjunction with the custodial cleaning of the building:

  • General landscaping. This service is provided to the building through a professional landscaping firm, working under a GSA.
  • Pest management. This service provides pest and extermination services to the building through a contracted pest management company. The contractor conducts weekly site visits on Friday mornings, using a broad-based integrated pest management approach that yields highly-effective results without the potentially-harmful health effects often associated with the use of sprays and aerosol chemicals.
  • Snow removal. This service is provided the custodial contractor. Snow removal is accomplished according to a plan developed by the contractor and the Branch of Building Operations.
  • Recycling. This service is provided as part of a robust recycling program for all occupants and visitors of the building, with collection containers for specific recyclable materials located throughout the building. For more information on the Recycling Program, please see the Recycling section.

 

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Helpful Tips and Information

The following tips and information are suggestions from the Branch of Building Operations and the custodial contractor that occupants can employ to promote a clean and safe working environment within the building:

  • All food, snacks, and sugar should be stored in a proper container to avoid infestation of pests.
  • Do not leave food wastes in the waste receptacle in your office overnight. Please take these items to a General Trash or Compost container in one of the kitchenettes, which are emptied daily.
  • Do not leave waste receptacles in the corridors. Contact the OFAS Facilities Service Desk if there is a recurring problem with trash pickup outside of normal business hours.
  • Large items, such as cardboard boxes, can be placed in the freight elevator lobbies for pickup by the custodial contractor. For more information on the Recycling Program, please see the Recycling section.
  • Please report any spills or slippery spots to the OFAS Facilities Service Desk immediately. A delay could result in serious injury.

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Requesting Service from Building Operations

All requests for custodial service from the Branch of Building Operations should be made through the administrative contact for your bureau or office to the OFAS Facilities Service Desk. The Service Desk is open for normal business from 7:00am until 5:00pm to address occupant needs. When making a request for service or repairs, please provide the following information:

  • Point of contact name, telephone number, and email address
  • Location
  • Brief description of the problem or service needed

 

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Contact Us

All questions and concerns regarding building operations can be addressed by the OFAS Facilities Service Desk through the administrative contact for your bureau or office.

Phone: (202) 208-2222

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