The Office of Collaborative Action and Dispute Resolution serves to improve the efficiency and effectiveness of the Department's operations, enhance communication, and strengthen relationships within the Department and with all customers, constituents, private organizations and businesses, Federal, State, Tribal and local government entities, and local communities with which the Department interacts to accomplish its work. CADR is committed to building and modeling conflict management competencies and integrating the appropriate use of public participation, collaborative problem-solving and alternative dispute resolution processes in all areas of the Department's work.

This is an informal one on one meeting or discussion with an impartial neutral third party to allow a venue for deliberation, discussion or decision by an employee or manager considering their options.
Conflict Coaching
A one on one voluntary and confidential process that combines ADR and coaching principles. An individualized method for helping one person develop skills and strategies to constructively manage interpersonal conflicts.
Leadership Coaching
Leadership coaching provides personalized learning for busy executives and employees and is used to address both immediate, tactical issues and strategic, long -term issues or opportunities – and deepen their learning of themselves and their surroundings in the process.
Training and Team-building
modules exist on conflict management skills, difficult conversations, communication skills, cultural competency, introduction to interest based negotiations, basic and advanced mediation skills and basic facilitation skills and additional training can be identified or designed based on specific needs.
Facilitated conversation
This process involves an impartial third party to assist in a difficult conversation to surface tensions or issues of concern, clarify misunderstandings, and improve communication and working relationships. It is less formal than a mediation process.
A confidential process in which an impartial practitioner (mediator) who has no decision-making authority assists parties in a dispute to reach a mutually acceptable resolution of the issues.
A process where an impartial practitioner (facilitator) assists to improve the flow of information between parties or helps a group move through a problem-solving process to reach group decisions, achieve stated goals, or to resolve or improve a situation. A facilitator generally becomes less involved in the substantive issues than a mediator.
Negotiated Rulemaking
Negotiated Rulemaking is an alternative to the traditional process of developing proposed rules or regulations sanctioned by the Negotiated Rulemaking Act of 1996. In a negotiated rulemaking process the agency involves interested parties who will be impacted by the rule in a negotiation process to develop a draft rule. The benefit of negotiated rulemaking is that interested, affected parties have more direct input into the drafting of the regulation, thus ensuring that the rule is more sensitive to the needs and limitations of both the parties and the agency.
Situation or Conflict Assessment
The assessment process is a form of intervention, sometimes in a highly polarized context, where the neutral assessor can begin to lay the groundwork for a collaborative, problem solving path through the way they conduct the assessment and report findings. The assessment often includes making a prediction about the prospects for achieving certain outcomes, such as agreement. Assessments also evaluate the prospects for effective collaboration among stakeholders. If the conditions for collaboration are not present the assessment can be an important cost-saving measure before committing to an ‘agreement-seeking process’. Often assessments findings will highlight what conditions need to be in place before a group proceeds with a collaborative process.

CADR provides a fair, impartial, and confidential resource to discuss your concerns and explore different options to help you anticipate and resolve conflicts and disputes, build stronger relationships and achieve more effective and lasting results.

About Our Website

This website serves as a basic resource to the public and Federal employees interested in the Department's efforts and policies related to alternative dispute resolution processes, conflict management systems, negotiated rulemaking, environmental conflict resolution (ECR) and public participation and engagement. For more information, please contact the CADR office. DOI employees are invited to access the CADR Sharepoint site for more information on CADR and CORE PLUS.