The FOIA offices in the bureaus/offices of the Department of the Interior are continuing to process FOIA requests to the best of their ability during the COVID-19 pandemic.
To keep employees healthy and safe, the Department is maximizing telework flexibility and employing social distancing protocols. As a result of these precautions, most employees are working remotely and unable to collect hard copy records located in government facilities at this time. If your request is for hard copy records, the response to your request will very likely be delayed.
In addition, employees may not receive FOIA requests that are sent by U.S. mail, overnight mail services, or facsimile in a timely manner. We recommend, therefore, that requesters submit requests through FOIAonline, a secure, web-based tracking and case-management system, at https://www.foiaonline.gov, unless the requests are for the Office of Inspector General's records.
You may file requests with the Office of Inspector General at https://www.doioig.gov/complaints/FOIA/how-to-submit-a-foia-request or through the government-wide portal at https://www.foia.gov.
The Attorney General directed agency Chief FOIA Officers to review "all aspects of their agencies' FOIA administration" and to report each year to the Department of Justice on the steps taken "to improve FOIA operations and facilitate information disclosure." These reports fulfill that direction.