Business Process Improvement


Northern Mariana Islands

The Office conducts organizational change management activities and enables business process improvement to achieve Department goals and priorities.  The Office provides support to help refine or define organizational activities and ensure optimization of resources such as people, process, technology, data, and funding. 

These activities consider the goals, strategy, planning of resources, skills alignment, communication, and reinforcement activities necessary to achieve success.  All this to streamline operations, improve employee satisfaction, and provide transparency both internal to DOI and externally to our stakeholders.

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