DOINews: ALL DOI Nationwide - Five Quick Wins Highlight IT Transformation Advancement

Last edited 09/05/2019

5 Quick Wins Highlight Progress

We learned in the many IT Transformation listening sessions and from feedback we've received from employees that improvements can be made to IT service offerings and policies to improve your job performance and satisfaction. You've told us that you want to be able to work from anywhere and from any device while still maintaining the security of your information. You also want access to cutting-edge devices and services and prompt help desk support. One of your top requests continues to be a consistent, reliable email experience. Additionally, you want to collaborate with external partners in a secure, easy-to-share environment.

We have made it our priority to meet these needs beginning with the following five Quick Wins:
·Collaborative IT Supportpiloting a solution for enabling local IT support to provide services to local employees from other bureaus;
· Interim Unified Messaging Solutionmoving DOI employees to one interim email system;
·Mobile Device Managementfocusing on supporting employee use of mobile devices, such as tablets;
·Telework IT Policy and Pilotallowing the use of non-Government Furnished Equipment (GFE) for work purposes and a pilot for testing IT products and services for use on non-GFE; and
· External SharePoint Migration moves external SharePoint sites to a newer, more reliable version to increase collaboration between internal and external partners

Read more about the IT Transformation on the newly created IT Transformation Quick Winpage!

We want to hear from you

Your feedback is important to us. It is your ideas, comments and questions that are helping shape the direction of our IT modernization efforts. We want to hear from you about what's working in your bureau and what needs improvement so that we can continue to make a positive difference in your work environment. Send us an email at to let us know your thoughts.


Andrew Jackson
Deputy Assistant Secretary
Technology, Information and Business Services

P.S. Don't forget to follow us on Twitter for frequent real time updates.

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