Mail, Messenger and Driving Services

The Administrative Services Division, Property and Mail Management Branch, is responsible for the Department of the Interior (Department), U.S. Mail (Mail), Locator and Transportation Services Programs. These responsibilities encompass developing, managing and implementing the Department's Mail policy and reporting to the General Services Administration (GSA); overseeing and managing the Stewart Lee Udall Department of the Interior Building (MIB) Mail operations; managing the Department's Locator service; and providing messenger and executive driving services for senior level officials within the Office of the Secretary, located at the Department's Headquarters.

Mail Management Services

Mail Policy – Providing policy and technical support and ensuring that bureau and office mail managers are aware of, and comply with, standards and operation procedures established by service providers such as U.S. Postal Service (USPS), Federal Express (FedEx), United Parcel Service (UPS), and GSA.

Mail Operations – Providing a full range of mail services for the MIB and satellite buildings in the Washington DC, National Capital Region. The services are primary sort (by bureau), secondary sort (by mail stop), internal and external delivery, dispatch (application of postage to mail), and distribution (breakdown of bulk materials).

  • We deliver and pick-up mail two times daily. The times are 10:30am and 2:00pm.

Domestic Delivery Services - Express Mail Packages - These are commercial-carrier packages to be delivered or picked up by FedEx or UPS. Customers process the packages online and can drop-off the packages and related paperwork at the MIB mailroom (Room 1621). Alternatively, drop boxes are located at MIB C-Street Lobby behind the security guards and the pick-up times are 6:15pm for UPS and 6:30pm for FedEx.

DOI Locator, Messenger and Executive Driving Services

DOI Locator – Processes and routes phone calls from the worldwide callers requesting either employee contact, Departmental program information. The DOI Locator phone number is 202-208-3100.

Messenger and Executive Driving Services - Providing driving support for senior officials in the Office of the Secretary located at the MIB. For Executive Driving services contact 202-208-3651.


If you need assistance, please contact the OFAS Service Desk at (202) 208-2222 or one of the individuals below:

MIB Mailroom – Room 1621
Helen Briscoe (Contractor)
Phone: (202) 208-3285

Bulk Mail/Large Boxes Pickup –Room 1608
Darrin Simpkins (Contractor)
Phone: (202) 208-3285

Locator Services and Federal Express Drop off - Room 1083
Rafael Anderson
Phone: (202) 208-7050

Taunya Scott
Phone: (202) 208-1452

John Butler
Branch Chief
Phone: (202) 208-4682