Success Stories

FPPS Improves Delivery of HR Services for the Export-Import Bank of the United States

The Export-Import Bank of the United States has recently migrated from several different HR systems into IBC’s integrated Federal Personnel and Payroll System. The FPPS migration allowed the Export-Import Bank to gain efficiencies and streamline HR processes, moving from a document-centric to a data-centric management approach.

Only Federal Shared Services Provider for Civilian Housing Management

The Interior Business Center is the only federal shared services provider involved in civilian housing management. Our Quarters Program is used by the National Park Service, Bureau of Indian Affairs, U.S. Fish and Wildlife Service, Bureau of Land Management, Bureau of Reclamation, and U.S. Geological Survey. We help bureaus set rental rates, manage their housing inventory and tenant information, and produce tenant leasing documents, rent payment forms, and housing reports. Since the early 1980s, the Department of the Interior and other agencies have used the Quarters program to comply with federal rent-setting regulations. Recently, the Quarters Program launched its Internet Quarters Management Information System – a complex system used to manage more than 18,000 government furnished housing units for federal employees of the Department of the Interior and 13 other federal agencies.

Responsibly Managing Taxpayer Dollars

In 2014, the Interior Business Center completed 1,202 negotiated agreements with non-profit organizations, Indian tribal, insular, state and local governments. These efforts translated in potential monetary benefit to the government of $24M, and ensured that indirect costs paid are legally sound, fair, and equitable.We negotiate with organizations that receive the majority of their federal funding from the Department of the Interior or are designated by the Office of Management and Budget to negotiate with DOI – such as insular areas and federally recognized tribal governments.

FWS partners with IBC to Meet Prompt Payment Act Mandate

The U.S. Fish and Wildlife Service partnered with the Interior Business Center in the consolidation of the bureau's regionally dispersed payment processing, greatly minimizing prompt pay interest. Within six months, the percentage of payments incurring interest went from 10% to 3%, as the backlog was reduced. The Prompt Payment Act generally requires agencies to pay its contractors within 30 days of receipt of relevant documents.

Partnering with the Department of the Interior to Transform Information Technology

The Interior Business Center provides the Department of the Interior's Office of the Chief Information Officer with acquisition support for IT Transformation procurements.  The Interior Business Center successfully supported the OCIO in the acquisition of cloud-based email and collaboration services for the Department of the Interior.  The contract award for these services is the largest Federal Acquisition Regulation Part 15 (Contracting by Negotiation) full and open acquisition that a federal agency has completed within the marketplace that is emerging to serve the government's cloud-computing needs.