Our mission is to provide high quality, efficient and transparent business management services that enable our customers to focus on their core missions.
Our vision is to be the premier shared services provider for the Department of the Interior and federal government.
Accountability – doing what we said we would do
Customer Focus – providing Accurate, Courteous and Timely (ACT) service
Innovation – leveraging advances in business practices and technology
Integrity – consistently doing the right thing
Teamwork – valuing diversity and working collaboratively with all stakeholders
Stewardship – responsibly planning and managing resources in our care
Customer: Deliver an Exceptional Customer Experience
Financial: Provide economic value through shared services
Internal Processes: Optimize operational performance, productivity and quality
Workforce: Create a climate of employee engagement and innovation