Our mission is to provide high quality, efficient and transparent business management services that enable our customers to focus on their core missions.
Our vision is to be the premier shared services provider for the Department of the Interior and federal government.
Accountability – doing what we said we would do
Customer Focus – providing Accurate, Courteous and Timely (ACT) service
Inclusion – leveraging diversity and working collaboratively
Integrity – consistently doing the right thing
Stewardship – responsibly planning and managing resources in our care
Customer: Deliver an exceptional customer experience
Financial: Provide value through shared services
Processes: Optimize operational performance, productivity and quality
Workforce: Create a climate of employee inclusion, engagement and innovation