Strategic Principles

Our mission is to provide a core set of acquisition, financial management and human resources services to the federal government.

Our vision is to be the shared services provider of choice for the federal government.

Our Values

Accountability – doing what we said we would do

Customer Focus – providing accurate, courteous and timely service

Inclusion – leveraging diversity and working collaboratively

Integrity – consistently doing the right thing

Stewardship – responsibly planning and managing resources in our care

Strategic Perspectives

Customer: Deliver an exceptional customer experience

Financial: Provide value through shared services

Processes: Optimize operational performance, productivity and quality

Workforce: Create a climate of employee inclusion, engagement and innovation