Contact the Interior Business Center

Current IBC Customers: Technical support is available for existing Financial Management and HR/Payroll customers (password resets, W-2s, eTravel, OFF, etc.) from the Help Desk at CSC_IT_Services_HelpDesk@ios.doi.gov or 1-888-367-1622. 

Interior Business Center Contacts

Office of the Director
1849 C Street, NW - MS 4438
Washington, DC 20240
Melissa McAbee - Customer Relationship Manager
Office: 202-340-3494 - Fax: 202-208-7794

Web Content and Media Inquiries
For questions concerning Web content and media inquiries:
Email: communications@ibc.doi.gov
Phone: 703-964-3593 or 303-969-7078

Acquisition Services
381 Elden St. Suite 4000
Herndon, VA 20170
Jennifer Billeaud - Program Analyst
Office: 703-964-4821 - Fax: 703-964-5300
Additional Acquisition Services Directorate Contacts >

Financial Management Services
12201 Sunrise Valley Dr. MS-206
Reston, VA 20192
Debbie Pollard - Customer Relationship Support
Office: 703-487-0893
Additional Financial Management Services contacts for customers and DOI staff >

Human Resources and Payroll Services
7301 W Mansfield Ave - MS D-2000
Denver, CO 80235
Current Customer Technical Service Inquiries 
(Payroll-related issues or limited password resets)
1-888-367-1622 or visit CSC contact information page
New Services Inquiries
Richard Ortiz - Chief, Systems Migration and Services Division
Office: 303-969-7200
Additional Contact Information >

Indirect Cost Services
2180 Harvard Street Suite 430
Sacramento, CA 95815
Doris Jensen (General Inquiries)
Norma Mullins (DOI Proposals)
Fay Graves (Non-DOI/other federal agencies Proposals)
Tania DeJesus (Proposal Status Questions)
Email: ics@ibc.doi.gov
Phone: 916-566-7111 - Fax: 916-566-7110

Additional contacts at the Department of the Interior