Response to Social Media Comments

Response Considerations

  • Be Transparent – Disclose your affiliation (e.g. DOI or contractor).
  • Cite Your Sources – Stick to facts and cite your sources by including hyperlinks, video, images, etc.
  • Respect Your Time – Do not spend more time than the response is worth.
  • Use a Professional Tone – Respond in a tone that reflects positively on Interior.
  • Unsure of your response, or of how to respond? Contact your Office of Communications for help. 


Flowchart of whether to respond to social media comments

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