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Alternative Dispute Resolution Process



Each Bureau or Office has in place an Alternative Dispute Resolution (ADR) process. The ADR process is intended to be a supplement to, and not a replacement for, the normal Federal Sector EEO complaints process. Your participation as a complainant in the ADR process is voluntary. Should you participate in an ADR process, the pre-complaint process may extend to 90 days. The ADR process (as well as pre-complaint counseling) may result in an informal resolution of your complaint. If the ADR process does not result in an informal resolution of your complaint, you still have the right to continue pursuit of your complaint, through the regular Federal Sector EEO complaints process. Questions concerning whether, how and when you should use the ADR process should be directed to your Bureau or Office ADR Coordinator or the EEO Officer.