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General Bibliography



Selected General Dispute Resolution Bibliography
Prepared for DOI Early Case Assessment Project
By Alternative Dispute Resolution Conflict Management Services



NEGOTIATION

Fisher, Roger and William Ury, with Bruce Patton, editor. Getting to Yes: Negotiating Agreement Without Giving In, 2nd ed. New York, N.Y.: Penguin Books, 1991.

Fisher, Roger and Scott Brown. Getting Together: Building Relationships as We Negotiate. New York, N.Y.: Penguin Books, 1989.

Lewicki Roy J. et al. Essentials of Negotiation. Richard D. Irwin, 1996.

Mnookin, Robert H. Beyond Winning Negotiating to Create Value in Deals and Disputes. Cambridge, Mass.: Belknap Press of Harvard University Press, 2000.

Raiffa, Howard. The Art and Science of Negotiation. Cambridge, Mass.: Belknap Press of Harvard University Press, 1982.

Shell, G. Richard. Bargaining for Advantage Negotiation Strategies for Reasonable People. New York, N.Y.: Penguin Books, 1999.

Ury, William. Getting Past No: Negotiating With Difficult People. New York: Bantam Books, 1991.


ADR/MEDIATION/DISPUTE RESOLUTION


Bush, Robert A. Baruch. and Joseph Folger. The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition. San Francisco, CA: Jossey Bass
Publishers, 1994.

Bush, Robert A. Baruch. The Dilemmas of Mediation Practice: A study of ethical dilemmas and policy implications. Washington, D.C.: The National Institute for Dispute
Resolution, 1992.

De Bono, Edward. Conflicts: A Better Way to Resolve Them. Middlesex: Penguin, 1985.

Fisher, Roger, Elizabeth Kopelman, and Andrea Kupfer Schneider. Beyond Machiavelli: Tools for Coping with Conflict. Cambridge, Mass.: Harvard University Press, 1994.

Folberg, Jay and Alison Taylor. Mediation: A Comprehensive Guide to Resolving Conflict Without Litigation. San Francisco: Jossey Bass, Inc., 1984.

Folger, J.P. et al. Working Through Conflict: Strategies for Relationships, Groups, and Organizations. New York: NY: Harper Collins College Publishers, 1993.

Goldberg, Stephen B., Eric D. Green and Frank E.A. Sander. Dispute Resolution. Boston: Little, Brown, 1985.

Kolb, D. When Talk Works: Profiles of Mediators. Jossey Bass Publishers, San Francisco, CA., 1994.

Kolb, D.M. The Mediators. Cambridge, Mass: MIT Press, 1995.

Kritek, Phyllis Beck. Negotiating at an Uneven Table: Developing Moral Courage in Resolving Our Conflicts. San Francisco, CA: Jossey Bass, 1994.

Moore, Christopher W. The Mediation Process: Practical strategies for resolving conflict (2nd edition). San Francisco: Jossey Bass Publishers, 1996 (first published in 1986).

Paquin, Jeffrey D. and Jennifer Victor. "Proactive Lawyering Equals Good Business: How Innovative Dispute Resolution and Conflict Management Programs Are Changing the Face of the Corporate Law Department," upcoming in Corporate Legal Times (September 2001).

Paquin, Jeffrey D., Jennifer Victor and Michelle Wecksler. "Corporate Conflict Management Programs: Multidisciplinary Aspects of Program Design and Implementation," Corporate Counsel (March 2000).

Paquin, Jeffrey D., Jennifer Victor and Michelle Wecksler. "Designing and Implementing Systematic Corporate ADR Programs," Law Department Management Advisor (April 1999) and Employment Law Counselor (March 1999).

Paquin, Jeffrey D., Jennifer Victor and Michelle Wecksler. "Early Case Assessment Programs: A Tool for the Well-Managed Litigation Practice," Inside Litigation (August 1998).

Riskin, Leonard L. and James E. Westbrook. Dispute Resolution and Lawyers. St. Paul, Minnesota: West Publishing Co., 1987.

Rothman, Jay. Resolving Identity-Based Conflict in Nations, Organizations, and Communities. San Francisco, CA: Jossey-Bass Publishers, Inc. 1997.

Schwarz, R. The Skilled Facilitator: Practical Wisdom for Developing Effective Groups. San Francisco,CA: Jossey Bass Publishers, 1994.

Stein, Mark and Dennis J. Ernst. Resolving Conflict Once and for All: A Practical How To Guide to Mediating Disputes. Mediation First, 1997. ISBN:0 9656429 0 9


CONFLICT AND CULTURE

Augsburger, David W. Conflict Mediation Across Cultures: Pathways and Patterns. Louisville, KY: Westminster/John Knox, 1992.

Avruch, Kevin, Peter W. Black and Joseph A. Scimecca. Conflict Resolution: Cross Cultural Perspectives. Westport, CT: Greenwood, 1991


DESIGN OF ORGANIZATIONAL DISPUTE RESOLUTION SYSTEMS

Constantino, C.A. and Merchant, C. S. Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations. San Francisco: Jossey Bass Publishers, 1996.

Hasson, Ralph H. and Slaikeu, Karl A. Controlling the Costs of Conflict. San Francisco: Jossey Bass Publishers, 1998

Ury, William, J.M. Brett, and S.B. Goldberg. Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict. Jossey Bass Publishers, San Francisco, CA. 1988.