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Questions for Review of Existing DOI Workplace ADR Programs



March 19, 2001

Request for Existing Information on CORE and EEO PLUS programs

  1. Copies of Departmental Memos, Policy Statements, Guidance on CORE and EEO PLUS.
  2. How is the ADR program coordinated? Who is responsible for policy? Who reviews and approves bureau EEO PLUS plans/programs? Who are the program implementers? Is ADR role a full-time or part-time duty for these employees?
  3. Organizational structure for program - issues of centralized coordination versus decentralized implementation by bureaus? Budget? Funding issues?
  4. Quality control mechanisms?
  5. Source of neutrals?
  6. Who pays cost associated with an ADR process-neutral services, travel, other?
  7. ADR processes available through CORE/EEO PLUS programs?
  8. What ADR training has been provided to employees to support the program?
  9. How many employees have received the training?
  10. What is the cost of the training to date, including travel expenses?
  11. What are the training requirements for in-house or external neutrals used to provide ADR services in CORE or EEO PLUS?
  12. Any certification requirements or minimum standards for neutrals?
  13. Number of matters/cases presented to CORE or EEO PLUS intake since July 2000?
  14. Number of cases handled by a neutral in CORE/EEO PLUS, since roll out in July 2000?
  15. Number of cases where full or partial resolution was reached?
  16. Copies of tools used to track or monitor cases in CORE or EEO PLUS programs? Any evaluation tools used?
  17. Any data compiled on CORE/ EEO PLUS since July?
  18. Indicate all marketing and promotion efforts? Provide copies of marketing and promotion materials-brochures, memos, videos, website, educational forums, conferences, etc.