The Federal Government Shared Neutrals program offers mediation services at little or no cost, operating through a pool of trained and experienced neutrals. About 42 agencies participate in the Shared Neutrals program. In the Washington D.C. area, the program is administered by the Department of Health and Human Services, and you may contact Martha Flores for mediator referrals at or by phone at (202) 565-0134. Most Federal Executive Boards run regional Shared Neutrals programs. See the attached list of FEB Shared Neutrals coordinators to find a contact in your region.