Memorandum
To: All U.S. Department of
the Interior Employees
From: Debra E. Sonderman
Director,
Office of Acquisition and Property Management
Subject: E-mail Scam Alert
What should I do if I
receive an email from Bank of
Bank of America will never
randomly ask you to validate personal or account information via email or
Internet link.
ü FORWARD the email to Abuse@BankofAmerica.com. Bank of America
Government Card Security Fraud may be reached on 800-472-1424.
What action should I
take if I suspect an email from Bank of
ü DO NOT enter your personal information no matter how “real”
the webpage or email may look.
ü FORWARD the email to a known address of the company it
appears to be from to validate its authenticity and/or to alert the
organization so that they may take
appropriate action.
ü DO NOT click on any hyperlinks in the suspect email. Hyperlinks within
emails are often cloaked or hidden. The
text you see as a hyperlink may not
be where the hyperlink takes you.
ü INSTEAD, directly type in the URL in the Internet browser
address bar or call the company on a contact number previously verified or
known to be genuine.
What should I do if I
receive a phone call requesting information asking to confirm my personal
information?
ü DO NOT give out any information on
a call you did not initiate.
ü ASK the caller for his/her name and telephone number. Call the company on a number you know to be
genuine and confirm the caller’s request.
How can I tell if a
website is secure?
Always look for “https” and a
padlock on a site that requests personal information. Information entered on an Internet website
can be intercepted by a third party.
Websites that are secure protect against this activity.
Where can I get
additional information regarding phishing scams?
Check http://www.fraudwatchinternational.com/main.shtml