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DOI Network

Service:
DOI Network
Start of Outage:
03/17/2015 06:15 ET
Expected End of Outage:
03/17/2015 12:30 ET
Details:
THIS ISSUE WAS RESOLVED AM 3/18/2015 Department of the Interior Outage Notification Update System Outage Update What specific service is affected? Federal Personnel and Payroll System, Federal Financial System and USGS Model204. (SYSG) How are you impacted? Applications are able to write to the tape library but are unable to read certain volumes from the tape library. When is it estimated this service will be restored? * March 17, 2015 at 10:30 Mountain Standard Time following the 9:30 - 10:30 staggered window. What caused the outage? A bad controller interface card. The card has been ordered and will be shipped overnight. What workarounds are available, if any? None Status Updates We will communicate regular status updates as new information becomes available. Questions? If you have any questions regarding this system status and outage information, please contact the DOI Customer Support Center at CSC_IT_services_helpdesk@ios.doi.gov or 1-888-367-1622, select option 1. Thank you for your patience and understanding during this outage.

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