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Recent Outages




DOI Network

No recent outage

BisonConnect

No recent outage

Security

No recent outage

Telecom

Service:
Telecom
Start of Outage:
08/22/2014 00:00 ET
Expected End of Outage:
08/23/2014 00:15 ET
Details:
Planned Department of the Interior Outage Notification Message The Department of the Interior has scheduled a planned interruption of service. In accordance with the change request number below the following outage has been approved and is moving forward as scheduled CRQ000000012236 Additional change request numbers N/A What specific service is affected? In order to improve network system reliability, Verizon engineers will be updating code on the internet gateway router in Sioux Falls, SD. Internet connectivity may be temporarily affected while the code is updated and the system re-initializes. How are you impacted? Users of the Sioux Falls Internet Gateway may see a brief disruption of internet services during the maintenance. Expected duration of this activity is less than :15min. Most users should not be impacted by this event. When this service will be unavailable? Maintenance activity start time is scheduled for Saturday, 8/23/2014 at 12:01am CDT. When this service will be available? End time of this maintenance activity is 8/23/2014 at 12:16am CDT. What is the purpose of the planned interruption? The purpose of this maintenance activity is to upgrade the operating system code of the ESN Gateway, Cisco 7609. What workarounds are available, if any? There is no workaround. Status Updates We will communicate regular status updates as new information becomes available. Questions? If you have any questions regarding this system status and outage information, please contact the DOI Customer Support Center at CSC_IT_services_helpdesk@ios.doi.gov or 1-888-367-1622, select option 1. Thank you for your patience and understanding during this scheduled outage.