Welcome to the Office of Facilities and Administrative Services (OFAS) Customer Satisfaction Survey site. OFAS has established this site to document and communicate its multi-year customer survey strategy. OFAS Surveys are used either to seek employee interest on a particular initiative, or to establish a baseline customer satisfaction rating for OFAS managed programs and/or services; and surveys are distributed based on the target audience.
We encourage you to visit this site often, as we will update our surveys and action plans so you can monitor our progress. Also, when you receive an OFAS survey, know that we are VERY interested in hearing from you and the time you take to complete each survey will hep us to improve our programs and services, ultimately enabling us to serve you better.
Scheduled Surveys (FY 2014)
|October - December||Surveys||Survey Results||Action Plans|
|Office of the Secretary Personal Property Management||Closed|
|Health Unit||Closed||Results||Action Plan|
|January - March|
|Recycling & Composting||Underway|
|Conference & Special Events||Underway|
|Department of the Interior Library Service||Underway|
|Electric Vehicle Charging Stations||Closed|
|April - June|
|Creative Communication Services|
|U.S. Mail & Messenger Services|
|Office Moving Services|
|July - September|