Visitor Statistical Survey Form
System name: Visitor Statistical Survey Forms--Interior, NPS-21.
Various National Park Service areas within the National Park
Service system (See Appendix for addresses).
Categories of individuals covered by the system:
Visitors to the National Park Service administered areas who have
participated in surveys conducted during their visits to the areas or
via mail, or telephone as a result of their visit.
Categories of records in the system:
Names, some addresses, some telephone numbers, and information
obtained during the surveys on completed questionnaires or by in-
person or telephone interviews, or both. The survey information
includes experiences, ideas, and expressions collected voluntarily
from the visitors on what they think of the area's resources,
facilities, and area programs. The responses are treated
confidentially and are used only to compile statistical information.
Authority for maintenance of the system:
Paperwork Reduction Act of 1980, 44 U.S.C. 3501 et seq., Federal
Records Act of 1950, 44 U.S.C. 2904 and 3102, and 5 CFR part 1320.
Routine uses of records maintained in the system, including
categories of users and the purposes of such uses:
The primary use of the records are: (1) To evaluate existing
management programs through statistical analysis of the replies
furnished by the visitors, (2) to develop new thrusts that might be
suggested by the visitors' comments. Disclosures outside the
Department of the Interior may be made: (1) To the United States
Department of Justice when related to litigation or anticipated
litigation, (2) of information indicating a violation or potential
violation of a statute, regulation, rule, order or license, to
appropriate Federal, State, local, or foreign agencies responsible
for investigating or prosecuting the violation or for enforcing or
implementing the statute, rule, regulation, order, or license, and
(3) from the record of an individual in response to an inquiry from a
Congressional Office made at the request of that individual.
Policies and practices for storing, retrieving, accessing,
retaining, and disposing of records in the system:
Usually maintained in file folders.
Sometimes filed alphabetically by name.
Maintained with safeguards meeting the requirements of 43 CFR
2.51 for manual records.
Retention and disposal:
When personal data included, questionnaires and interview sheets
are usually destroyed after aggregation of responses so that
individual identification will no longer be possible. Others are
retained until final completion of the survey and then destroyed.
System manager(s) and address:
Chief, Administrative Services Division, National Park Service,
United States Department of the Interior, Washington, DC 20240.
To determine whether the records are maintained on you in the
system, write to the offices cited under ``Records Location.'' (See
43 CFR 2.60).
Record access procedures:
To see your records, write to the offices cited under ``Records
Location.'' Describe as specifically as possible the records sought.
If copies are desired, indicate the maximum you are willing to pay.
(See 43 CFR 2.63)
Contesting record procedures:
To request corrections or the removal of material from your
files, write the Systems Manager. (See 43 CFR 2.71)
Record source categories:
Individual on whom the record is maintained.