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Especially during the tight budget times, the Department must closely control travel budgets. Airlines have increasingly moved in the direction of eliminating paper tickets and even may assess additional charges for paper tickets when e-tickets are available. Most airlines are currently charging a processing fee, ranging from $20 to $50, for paper tickets issued when e-tickets are available. The following paragraphs cite new policy and guidance in the mandatory use of e-tickets, when available, for official travel.
Effective July 31, 2004, travelers requesting paper tickets when traveling to a location where e-tickets are available will not be reimbursed for processing fees or mailing charges associated with purchasing a paper ticket. The traveler must provide OWT with a personal (not Government) charge card. OWT will charge a paper ticket fee (airline's charge) and an overnight mail fee of $6.00 to the traveler's personal (not Government) charge card. Travelers requesting paper tickets are reminded to reserve airline tickets far enough in advance for the paper ticket to be delivered.
A waiver from this mandatory requirement to use electronic tickets will only be issued for travel to locations where e-tickets are not available, or on a case-by-case basis for foreign travel. The waiver must be justified in detail on the approved travel authorization or voucher.
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