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Who We Are





The Interior Business Center (IBC), located within the Department of the Interior (DOI), has supported the Offices and Bureaus within the Department as well as federal agencies outside the Department as a Shared Service Center for more than 30 years. 

The Branch has contracts in place which federal customers may utilize to accomplish their testing needs. The contracts allow:

  • Customers to begin testing the day they have a need
  • Collection sites close to employees and applicants; over 3,000 nationwide
  • International collections
  • A website that allows customers to schedule, test, and track results

Metrics for the contracts include:

  • 99% of specimens are accepted as valid by the laboratory for analysis
  • 99% of lab results are available within 5 business days
  • 95% of Medical Review Officer reports are provided to the agency coordinator within 72 hours of lab results.

The Branch has provided program management services to DOI and over 60 federal agencies for over 20 years. IBC staff can:

  • Utilize random testing methodology for random testing selection
  • Provide program management for random testing; including scheduling, testing, and tracking
  • Notify, schedule, test, and track applicant testing
  • Provide briefings, guidance, and training to staff
  • Provide on-site collection services nationwide

A walk-in collection site in Washington, DC is available which allows locally based customers to:

  • Have donors tested immediately (random, pre-employment, etc.)
  • Have donors tested without an appointment
  • Allows for testing without the potentially long wait at a hospital or clinic
  • Have peace of mind that their donors are taken care of by another federal employee