Charge Card Management



Credit Card iconThe Interior Business Center provides Charge Card Support to Federal Agency Program Coordinators, Federal cardholders and banking institutions.

Charge Card Services

  • Perform migration project planning and client transition to GSA SmartPay
  • Perform liaison duties with client agencies' business lines for:
    • Acquisition (Fleet and Procurement)
    • Financial Management
    • Travel
  • Ensure compliance with Federal Travel Regulations
  • Provide vendor task order coordination with GSA SmartPay vendors
  • Develop and deliver training for all charge card types (Integrated, Purchase, Travel, and Fleet)
  • Operate the Charge Card Support Center Help Desk

Other Related Charge Card Services

  • Prepare charge card user manuals
  • Track charge card delinquencies
  • Review bank reports
  • Process applications
  • Monitor charge card fraud, waste and abuse
  • Track invoice file receipt
  • Report charge card activity to the Internal Revenue Service
  • Integrate with Financial systems

DOI-Interior Business Center Charge Card Support Team: 303-969-5713

Contact Us
Accounting Operations Services:
303-969-5547
Finance Systems and Services:
303-969-7141
Indirect Cost Services:
916-566-7111

Help Desk Contacts for current Interior Business Center Customers:
1-888-367-1622

Option 5 for Financial
and Travel systems. Then:

  • Press 1 for Travel
  • Press 2 for Oracle
  • Press 4 for FBMS
  • Press 5 for finance general


For inquiries about our Financial Services offering:
Contact us at
FM_Outreach@ibc.doi.gov