Charge Card Management

Financial Management Overview | Accounting Operations Services | Indirect Cost Services | Financial Systems and Services

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The Interior Business Center provides Charge Card Support to Federal Agency Program Coordinators, Federal cardholders and banking institutions.

Charge Card Services

  • Perform migration project planning and client transition to GSA SmartPay
  • Perform liaison duties with client agencies' business lines for:
       -- Acquisition (Fleet and Procurement)
       -- Financial Management
       -- Travel
  • Provide vendor task order coordination with GSA SmartPay vendors
  • Develop and deliver training for all charge card types (Integrated, Purchase, Travel, and Fleet)
  • Operate the Charge Card Support Center Help Desk

Other Related Charge Card Services

  • Prepare charge card user manuals
  • Track charge card delinquencies
  • Review bank reports
  • Process applications
  • Monitor charge card fraud, waste and abuse
  • Track invoice file receipt
  • Report charge card activity to the Internal Revenue Service
  • Integrate with Financial systems

DOI-Interior Business Center Charge Card Support Team: 


Contact Us

Operations Services:


Finance Systems
and Services:


Help Desk Contacts
for current IBC Customers:


Option 5 for Financial and Travel systems. Then:
Press 1
for Travel
Press 2 for Oracle
Press 4 for FBMS
Press 5 for finance general

For inquiries about
our Financial Services offering:

Contact us at

IBC Customer Site Access

(Authorized Users Only)

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