The Enterprise Infrastructure Division is responsible for providing Data Center management, operations, communications, and customer service support for the automated administrative systems operating at the Interior Business Center. The Division also provides data center services through service bureau relationships with other clients. The IBC is an OMB-designated franchising provider of automated administrative services and Data Center processing services. The IBC Data Center provides customer support 24 hours per day, 7 days per week.
In addition to providing computer operations management of its own systems, IBC offers data center application hosting (including Web site hosting) and disaster recovery services to Federal agencies through service bureau relationships. These services include hosting on mainframe, UNIX midtier, and Windows or Linux-based INTEL platforms; a full range of storage options; data communications; and customer support.
IBC operates data centers in Denver, CO and the Washington, D.C. metropolitan area and can provide hosting and/or disaster recovery services in either location. For customers with high availability requirements, their applications can also be load balanced across the two centers as two active production instances, or managed in a Production/Disaster Recovery failover configuration between the two centers.
All IBC data center hosting services provide the following characteristics:
IBC has operated computer facilities for over 20 years and has a full range of operating procedures and management controls. Internal controls within the IBC IT environment are validated through FISCAM and SAS-70 Type II audits each year.
The IBC IT Directorate is always happy to respond to customer inquiries and to provide proposals and quotes for new or extended services. For additional information on services available through the IBC IT Directorate, please contact Ed Crump, Acting Associate Director for Information Technology Directorate, at (703) 487-3833 or through E-mail at Edmund_M_Crump@nbc.gov.