Our focus: You
IBC CUSTOMER CENTRAL
Technical support is available for existing Financial Management and HR/Payroll customers (password resets, W-2s, eTravel, OFF, etc.): CSC_IT_Services_HelpDesk@ios.doi.gov 1-888-367-1622 (Help Desk Contact Tree)
IBC RESOURCES FOR DOI CUSTOMERS
- FY 2015 FBMS Year End Processing Due Dates
- Accounting Operations Services (PCS, Vendor Payments, TDY Payments)
- Drug and Alcohol Testing
- Charge Card Management
- DOI Office of the Secretary Purchase Requests/Requisitions
- DOI Contracting Officer’s Representative (COR) Appointment and Certification Procedures
- Government travel support - CGE Concur Government Solutions
- Government housing to federal employees - Quarters Management
- Indirect Cost Negotiation Services
- Payroll Schedule (Calendars)
- Quicktime Access via DOI Apps (Time and Attendance)
Online resources frequently used by IBC customers:
CGE Concur | Datamart | Drug and Alcohol Testing | E2 Solutions | FPPS | HR Operations | HR Management Suite | iQMIS | Oracle Federal Financials | Payroll | Payroll Schedule Calendars | Quicktime | Personnel/Payroll Training Portal | webTA | WTTS
If you are an HR/Payroll or Financial Management customer, please click the link below to access the IBC restricted access customer site (for authorized users only). In addition to the IBC Customer Central site, we maintain a dedicated enterprise Customer Relationship Management (CRM) team to support effective working relationships with current and future customers. To contact us, email firstname.lastname@example.org or call 202-340-3494.
For a complete list of IBC Contacts, please visit our CONTACT US page.
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