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IBC CUSTOMER CENTRAL

If you are an existing HR/Payroll or Financial Management customer, please click the link below to access the IBC restricted access customer site (for authorized users only).

IBC Customer Central

logo_IBC_color_200px -- Click to Enter the IBC Customer Central

HELP DESK FOR IBC CUSTOMERS

Technical support is available for existing Financial Management and HR/Payroll customers
(password resets, W-2s, eTravel, OFF, etc.)

CSC_IT_Services_HelpDesk@ios.doi.gov  - 1-888-367-1622

Help Desk Contact Tree


A Note to IBC's Human Resources and Financial Management Customers

On Wednesday, November 26, 2014, the Customer Support Center (CSC) will close at 4:00 p.m. MST (6:00 p.m. EST). After hours calls will be rerouted to a message notifying customers of the unavailability. This option allows callers to leave voice messages. The CSC staff will respond to after hours voice messages upon return to the office Friday, November 28, 2014.

Please note that based on historical data, early closures on the day before Thanksgiving have very limited impact on IBC customers, as call volume is typically low after 4:00 p.m. MST on that day.

We apologize for any inconvenience and thank you for helping us provide the opportunity for our staff to participate in the authorized holiday early release this year.


The Interior Business Center maintains a dedicated enterprise Customer Relationship Management (CRM) team to support effective working relationships with current and future customers. To contact us, email act@ibc.doi.gov or call 202-340-3494.

For additional IBC Contacts, please visit our CONTACT US page.


Quick Links for IBC customers

Acquisition Services - Full life cycle acquisition services, from project inception through contract closeout.Finance and Accounting - Financial management services, including accounting and core financial systems support.Human Resources and Payroll - Extensive set of systems and services, including payroll, training management, and personnel security.


Express Menu

If you are an existing HR/Payroll or Financial Management customer, please click the link below to access the IBC restricted access customer site (for authorized users only).

IBC Customer Central

Use the menu below for a few selected links often used by IBC Customers.


Stay in touch with the Interior Business Center

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