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Contact the Interior Business Center




Department of the Interior's Office of the Chief Information Officer (OCIO)

Customer Support Center (CSC)

Help desk support for existing IBC customers (password resets, W-2s, eTravel, OFF, etc.)

CSC_IT_Services_HelpDesk@ios.doi.gov  - 1-888-367-1622


Additional Interior Business Center Contacts


Office of the Director

Mailing Address

  • 1849 C Street, NW - MS 4438
    Washington, DC 20240

Point of Contact

  • Melissa McAbee, Customer Relationship Manager
    Office: 202-208-4234 - Fax: 202-208-7794

Web Content and Media Inquiries


Acquisition Services

Mailing Address

  • 381 Elden St. Suite 4000
    Herndon, VA 20170 

Point of Contact


Financial Management Services

Mailing Address

  • 12201 Sunrise Valley Dr. MS-206
    Reston, VA 20192

Point of Contact

  • Deborah Pollard
    Office: 703-487-0893


Human Resources and Payroll Services

Mailing Address

  • 7301 W Mansfield Ave - MS D-2000
    Denver, CO 80235

Point of Contact

  • Richard Ortiz
    Office: 303-969-7200 - Fax: 303-969-7151


Indirect Cost Services

Mailing Address

  • 2180 Harvard Street Suite 430
    Sacramento, CA 95815

Points  of Contact

  • Doris Jensen (General Inquiries)
  • Norma Mullins (DOI Proposals)
  • Fay Graves (Non-DOI/other federal agencies Proposals)
  • Tania DeJesus (Proposal Status Questions)

    Email: ics@ibc.doi.gov
    Phone: 916-566-7111 - Fax: 916-566-7110

Additional contacts at the Department of the Interior