FAQs

Where do I find information about the DOI Transit Benefits Program?

What happened to the National Business Center (NBC)?

What is the mailing address of the Interior Business Center?

How can I find information on open job opportunities at the Interior Business Center?

Where are the Interior Business Center offices located?

Does the Interior Business Center offer a system that the vendor community can use to find opportunities within the Department of Interior?

Where do I find Payroll Schedules?

Who can help me with questions concerning my pay, deductions or W-2 statement?

How do I get help with the Federal Payroll Personnel System (FPPS) application?

What services does the Interior Business Center offer?

Is the Interior Business Center a Human Resources Shared Service Center?

How long has the Interior Business Center been providing financial services to government agencies?

Does the Interior Business Center provide accounting services and if so, what are they?

Does the Interior Business Center provide Information Technology services?

Does the Interior Business Center provide Web development services/Internet solutions?

Does the Interior Business Center provide quarters management services?

Does the Interior offer Aviation Services, including aviation user training, aviation safety management, and risk awareness?

Does the Interior Business Center provide facilities management services to the Main Interior Building?

Related Links

• Indirect Cost Services FAQs
• Acquisition Services FAQs

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Information about the Department of the Interior’s Transit Benefits Program is available at http://www.doi.gov/ofas/support_services/transportation_subsidy.cfm
Per Secretarial Order 3322, the Administrative Operations Directorate was realigned outside the Interior Business Center (formerly the National Business Center). The organization was renamed Office of Facilities and Administrative Services and realigned under the Department of the Interior's Deputy Assistant Secretary for Technology, Information and Business Services. For additional information please visit http://www.doi.gov/OFAS/ .

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Secretarial Order number 3322, "Restructuring and Renaming of the Department of the Interior National Business Center," signed by Secretary Salazar on August 23, 2012, and effective October 1, 2012, implemented several organizational changes to the organization formerly known as the National Business Center (NBC). The Order focuses the Interior Business Center on delivering a core set of complementary business services: human resources, acquisition, financial management, and indirect cost negotiation. Please visit our News and Announcements page to learn more.

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Mailing addresses for the Interior Business Center (formerly known as the National Business Center) are available on our Contact Us page.

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Instructions for viewing available job opportunities at the Interior Business Center can be found at our Jobs page.

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The Interior Business Center's headquarters office is located in Washington D.C. To see where our offices are located see our Locations page.

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Please visit our Vendors page to learn how to locate business opportunities within the Department of the Interior.

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Our current customers can find Payroll Schedules from 2006 through 2020 at: http://www3.nbc.gov/customer/personnelpay/Payroll/payrolltopics/payrollschedules.html - Please note: Our Payroll Schedules may or may not apply to federal employees not paid by the Interior Business Center (formerly known as the National Business Center).

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For questions concerning pay, deductions or W-2 statements, you can call, fax, or email the Contact Support Center at:
Phone: 1-800-662-4324 (toll free) or 1-888-367-1622 (toll free)
Fax: 303-969-5463
E-mail: d2600help@nbc.gov

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For the help with FPPS and Time and Attendance applications, you can call, fax or email the Contact Support Center at:
Phone: 1-888-367-1622 (toll free)
Fax: 303-969-5606 or 303-969-7733
E-mail: FPPSHelpDesk@nbc.gov

For additional information, existing customers can visit our website at: http://www3.nbc.gov/customer/personnelpay/FPPS/help.html - Note: this is a restricted website which is only available to employees of federal agencies paid by the Interior Business Center (formerly known as the National Business Center).

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As a shared services provider, we provide business solutions to create efficiencies and economies of scale for the Department of the Interior as well as other federal agencies. For additional information visit our About Us pages.

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Yes, the Interior Business Center (formerly the National Business Center) is both an ePayroll provider and a Federal Shared Service Center for the Human Resources Line of Business to the Department of the Interior and other federal agencies. Selected by the Office of Personnel Management and the Office of Management and Budget, the purpose of the ePayroll initiative and the HRLOB is to create government-wide, modern, cost-effective, standardized and interoperable HR solutions to support the strategic management of human capital. Please visit our Human Resources page to learn more about our comprehensive set of Human Resources systems and services, including payroll, drug-free workforce program, and personnel security.

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The Interior Business Center's Federal Personnel & Payroll System (FPPS) a comprehensive fully integrated personnel and payroll system. Please visit our Services section to learn more about FPPS.

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The Department of Interior purchased licenses for the American Management System's Federal Financial System in 1987. Subsequently, the Washington Administrative Service Center and the Denver Administrative Service Center implemented the system throughout the DOI bureaus. The WASC and DASC were internal service centers of the Department of Interior at bureau level. Starting in 1988, the WASC extended its support to non-DOI federal agencies in the implementation and operation of FFS via cross-servicing agreements. In 1999, the WASC began implementing CGI Federal's (formerly American Management System) Momentum Financials in non-DOI federal agencies. In 1999, the WASC and the DASC were merged to form the National Business Center. In 2003, the organization began offering Oracle Federal Financials to non-DOI customers. Therefore, the answer to this question is that the Interior Business Center (formerly the National Business Center), a result of the merged DOI service centers, has been providing financial services to government agencies for over 20 years. To learn more about our financial services offering, please visit our Financial Management page.

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Yes, in support of our client organizations' financial needs, the Interior Business Center (formerly the National Business Center) offers a full range of accounting and fiscal services. Our accounting operations services include financial statement preparation and reporting, general accounting, financial transaction processing, and fiscal services. To learn more about the accounting services we offer, please visit our Accounting Operations page.

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Yes, the Interior Business Center (formerly the National Business Center) provides a wide range of Information Technology support and services. To learn more about our IT services offering, please visit the Information Technology page.

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Yes, the Interior Business Center (formerly the National Business Center) develops and implements customized Internet based applications geared towards increasing productivity, improving business processes, disseminating critical information, and reducing operational costs in the federal workplace. Innovative and flexible eApplications are created to suit client needs and are designed in compliance with federal government requirements. To learn more about our eApplications Development Services, please visit our Web Services page.

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The Quarters Program is an initiative to provide operational cross-servicing support for government-furnished housing. Services include surveying/analyzing regional rental housing and utility markets; establishing market-based rental rates for government-furnished quarters; providing and maintaining the iQMIS software; conducting rental surveys and special training; providing help desk support to hundreds of users; maintaining centralized inter-agency quarters database; defending any contested rental rates; providing standard and special housing management reports; and conducting special client-requested studies. For additional information visit the Quarters Management Program page.

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Per Secretarial Order 3322, the Aviation Management Directorate was realigned outside the Interior Business Center (formerly the National Business Center). The organization was renamed Office of Aviation Services and realigned under the Department of the Interior's Deputy Assistant Secretary Public Safety, Resource Protection, and Emergency Services. For additional information please visit http://amd.nbc.gov/.

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Per Secretarial Order 3322, the Administrative Operations Directorate was realigned outside the Interior Business Center (formerly the National Business Center). The organization was renamed Office of Facilities and Administrative Services and realigned under the Department of the Interior's Deputy Assistant Secretary for Technology, Information and Business Services. For additional information please visit http://www.doi.gov/OFAS/.