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Contact the Interior Business Center (IBC)




HELP DESK FOR IBC CUSTOMERS

Technical support is available for existing Financial Management and HR/Payroll customers (password resets, W-2s, eTravel, OFF, etc.)

CSC_IT_Services_HelpDesk@ios.doi.gov - 1-888-367-1622

Help Desk Contact Tree


Interior Business Center Contacts

OFFICE OF THE DIRECTOR

Mailing Address

  • 1849 C Street, NW - MS 4438
    Washington, DC 20240

Point of Contact

  • Melissa McAbee - Customer Relationship Manager
    Office: 202-340-3494 - Fax: 202-208-7794

Web Content and Media Inquiries

For questions concerning Web content and media inquiries:
Email: communications@ibc.doi.gov
Phone: 703-964-3593 or 303-969-7078

ACQUISITION SERVICES

Mailing Address

  • 381 Elden St. Suite 4000
    Herndon, VA 20170

Point of Contact


FINANCIAL MANAGEMENT SERVICES

Mailing Address

  • 12201 Sunrise Valley Dr. MS-206
    Reston, VA 20192

Point of Contact

  • Debbie Pollard - Customer Relationship Support
    Office: 703-487-0893

HUMAN RESOURCES AND PAYROLL SERVICES

Mailing Address

  • 7301 W Mansfield Ave - MS D-2000
    Denver, CO 80235

Current Customer Technical Service Inquiries
(Payroll-related issues or limited password resets)

New Services Inquiries  


INDIRECT COST SERVICES

Mailing Address

  • 2180 Harvard Street Suite 430
    Sacramento, CA 95815

Points  of Contact

  • Doris Jensen (General Inquiries)
  • Norma Mullins (DOI Proposals)
  • Fay Graves (Non-DOI/other federal agencies Proposals)
  • Tania DeJesus (Proposal Status Questions)

    Email: ics@ibc.doi.gov
    Phone: 916-566-7111 - Fax: 916-566-7110

Additional contacts at the Department of the Interior