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Contact the Interior Business Center




HELP DESK FOR IBC CUSTOMERS

Technical support is available for existing Financial Management and HR/Payroll customers (password resets, W-2s, eTravel, OFF, etc.)

CSC_IT_Services_HelpDesk@ios.doi.gov - 1-888-367-1622

Help Desk Contact Tree


Interior Business Center Contacts

Office of the Director

Mailing Address

  • 1849 C Street, NW - MS 4438
    Washington, DC 20240

Point of Contact

  • Melissa McAbee - Customer Relationship Manager
    Office: 202-340-3494 - Fax: 202-208-7794

Web Content and Media Inquiries

  • For questions concerning Web content and media inquiries:
    Email: communications@ibc.doi.gov
    Phone: 703-964-3593 or 303-969-7078

    Acquisition Services

    Mailing Address

    • 381 Elden St. Suite 4000
      Herndon, VA 20170

    Point of Contact


    Financial Management Services

    Mailing Address

    • 12201 Sunrise Valley Dr. MS-206
      Reston, VA 20192

    Point of Contact

    • Bill Apgar - Chief, Customer Relationship Management Division
      Office: 703-487-0895


    Human Resources and Payroll Services

    Mailing Address

    • 7301 W Mansfield Ave - MS D-2000
      Denver, CO 80235

    Point of Contact

    • Richard Ortiz - Chief, Systems Migration and Services Division
      Office: 303-969-7200 - Fax: 303-969-7151


    Indirect Cost Services

    Mailing Address

    • 2180 Harvard Street Suite 430
      Sacramento, CA 95815

    Points  of Contact

    • Doris Jensen (General Inquiries)
    • Norma Mullins (DOI Proposals)
    • Fay Graves (Non-DOI/other federal agencies Proposals)
    • Tania DeJesus (Proposal Status Questions)

      Email: ics@ibc.doi.gov
      Phone: 916-566-7111 - Fax: 916-566-7110

    Additional contacts at the Department of the Interior