Critical Results

n Critical Results
n Performance Indicators
n Performance Management Responsibilities

Critical results are the key duties and responsibilities of the position; the primary reason for its existence. Critical results are so important to job success that unacceptable performance cannot be tolerated. Unacceptable performance on a critical result means that the employee's overall performance is unacceptable. A critical result is the same as a "critical element" as defined in 5 CFR 430.203.

Effective critical results:

Support the work unit, as well as mission objectives
Are job related, consistent with the position description
Cover major job requirements; key components
Communicate performance expectations
Represent distinct portions of the job
Are clearly stated and are understandable to all parties.

REF:
n Title 5 USC Ch 43
n 5 CFR Part 430