The first workstation features technology for people who are deaf or have hearing disabilities. Planned accommodations at this workstation include PC-TTY software and networked modem, stand-alone and compact TTY's, and several assistive listening devices.

PC-TTY's and a networked modem allow computers to emulate TTY transmission signals to allow the users to use the computer for TTY calls. These systems also provide a full screen view of telephone conversations, allow users to save or retrieve messages, and to retrieve messages from remote locations. This technology dramatically increases accessibility and productivity of TTY interactions.

Assistive listening devices include amplification devices such as infrared, FM, and loop assistive listening devices, and telephone amplifiers that amplify voices, while reducing background noise.