Xanterra Parks Resorts
Xanterra is recognized for excellent work at three NPS sites.
Chris Lane, Director
Leadership in Energy and Environmental Design Silver for Annie Creek Restaurant and Gift Shop in Crater Lake National Park, Oregon
In late 2004, Xanterra took responsibility for sustainable design of the Annie Creek Restaurant and Gift Shop in Crater Lake National Park. The new restaurant is designed, planned, and constructed according to the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) rating system. After extensive planning by Xanterra and close coordination with Crater Lake National Park Service staff, construction began during the fall of 2004. The building was awarded 34 LEED credits, which makes it as an LEED Silver building. It is the only LEED Silver building in the National Park system. The building stands as an example of exceptional standards for energy efficiency, water conservation, and air quality. Besides minimizing impacts to the surrounding environment, the new building provides a healthy atmosphere for Xanterra employees, as well as the thousands of National Park visitors that come to Crater Lake every year.
Waste Management at the Petrified Forest National Monument, Arizona
Xanterra’s smallest concession operation, Painted Desert Oasis, in Petrified Forest National Park, is in a remote stretch of desert and staffed mostly by Native Americans. Their operation takes recycling and waste management to a high standard for any National Park. Xanterra achieves a 66 percent solid waste diversion rate by recycling 17 different waste streams—in addition to tracking 9 other resource streams, including all fossil fuels and water. At this small operation, every staff member is an integral part of the environmental program. Each team sets their specific recycling goals for the year. These goals are tied directly to each team member’s performance reviews. Failure as a team to meet the goals results in an impact on raises and bonuses for the next year. This approach results in decreased energy usage, water usage, and greenhouse gas emissions. Employees go so far as literally counting newspapers, weighing cans of recyclables, and recording every toner cartridge or piece of electronic equipment that is sent off for recycling. The General Manager completed a waste audit in early 2006. As part of the audit, he literally climbed into a dumpster, removed the bags, weighed and counted each one and then returned them to the dumpster to get an exact calculation of the actual weight and volume of trash. Xanterra closes the loop by purchasing recycled content products and supports local artisans through a sustainable agriculture program. This includes locally grown Navajo tea, Blue Bird flour, Prickly Pear Barbeque sauce, salsa, hot sauce, Fry Bread mix, and Hominy. All goals and accomplishments are tracked through an intranet-based environmental management system certified to the International Standards Organization 14001 standard.
Green Purchasing at Grand Canyon National Park, Arizona
The success of Xanterra’s Grand Canyon program is the result of an innovative process to develop specific product/service goals, establishing baseline data on the environmental attributes of products, and continuous tracking of progress towards annual green purchasing goals. The green procurement program grew to at least 100 green items in 2006, ranging from compact fluorescent light bulbs and sustainably produced wines to recycled Post-it notes. These products not only reduce the environmental footprint of the Xanterra and Grand Canyon National Park operations, but they also exceed the overall intent of the NPS concessionaire contract requirements. Some attributes of the program are listed below.
U.S. Department of the Interior
Greening of the Interior